Childersburg Water Works, Sewer, & Gas Board customers can now pay their bills online 24/7 with a credit card, debit card, or echeck. This service is powered by NexBillPay, a third party payment processor, specializing in secure bill payment options. To make a payment through this service, simply click on the Customer Portal link at the top of this page and you will be instantly directed to our customer portal page where you can sign up to easily manage accounts, monitor usage, view your previous billing and payment history, and make online payments
*If you are using this service for the first time, you will need to register a new account one time prior to making your first payment. When registering, you will need your CUSTOMER # and PIN from your utility billing statement.* Where's my customer # and PIN?
The customer portal allows you to add multiple Childersburg Water Works, Sewer, & Gas Board utility accounts under the same login. If you have more than one utility account with Childersburg Water Works, Sewer, & Gas Board, please register your primary account first. Then add your additional accounts once logged in.
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When making your payment, you will receive a confirmation number. If you do not receive a confirmation number, please contact your payment card company or our office to confirm the transaction.
**Payments are posted to your account in real-time.**
**Please Note: To avoid a late fee, payments must be made prior to 4:30 p.m. Central Standard Time on its due date.**
***Please Note: If your services have been disconnected, please contact the office PRIOR TO MAKING YOUR PAYMENT. Payments made after 4:00 p.m. will not be restored until the following business day. Payment made without communication is NOT GUARANTEED TO BE RESTORED.***